Call Center Quality Analysis Platform
CallScoreLive has been developed to provide multiple levels of capabilities to support Call Centers or their Clients. Providing a vast array of Call Center Quality Analysis Platform Functionalities. Extensive reporting with Excel or PDF outputs. Great Agent measurement tools. Web based 24/7 access! Contact us today to learn more Contact Us Now!

Above & Beyond | Extended Capabilities
CallScoreLive will do what the other guys do and MUCH more.
Record and Track each call that goes through your business. But why stop there? CallScoreLive goes above and beyond by having LIVE Quality Analysts able to listen, evaluate and disposition each call.

Accountability | Immediate Action
Our Web-based system has built in reporting functionality that automatically alerts you when Teams and their members exceed or fall short of goals. CallScoreLive will automatically send reports to your email inbox daily. Suddenly, your Management team can assess, define and address issues in minutes with clear, objective data! They become One Minute Managers of your Call Quality, allowing them to focus on other internal needs!

Reporting that works | Flexible Data
CallScoreLive provides all reports from our Web-based system to your PC monitor. What good is data if YOU can’t manage it? CallScoreLive provides all reports in Microsoft Excel format so you can be in control of your reports and data! CallScoreLive provides data in multiple formats so that the data is flexible to fit YOUR needs.

Find Out What Our Clients Have Known For Years!

Data Dynamic's CallScoreLive is "Dynamic" and shapes itself around YOUR Call Quality needs by working Dynamically with call data. This enhances the capabilities of the platform and allows for stronger quality tracking and metrics measurement.

Comprehensive: All calls can be Recorded and Tracked with live Agents Dispositioning and Evaluating the calls.

No matter the level of service you wish, CallScoreLive Delivers.

CONTACT US NOW!
Let a CallScoreLive Specialist explain what CallScoreLive can do for you.

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